Employee Retention

Words: Brandon Hartsell

Words: Brandon Hartsell, Project Manager at Gates Construction Company, Inc
Photo: RainStar

Employee retention can be defined as an organization’s ability to keep its employees. Whether you have high or low turnover, you can prevent good talent from leaving with the right practices and strategies. In this article, we will explore a few areas which will assist in making sure your employees remain just that, “Your Employees.”

Employee Replacement

Replacing an employee can be very expensive. We have trained someone for many months before letting them take the reigns on a project. They have learned our estimating system, project management system, and possibly rubbed shoulders with many of our industry suppliers. Our people are very valuable in the knowledge obtained about how the company runs on a day-to-day basis. Replacement once all the above is in place can be very costly. We highly recommend investing in the development of your employees. Help others win. Simply put, as a manager, you have achieved what a new hire is wanting to obtain. We should do everything we can to bring others to our level. Investment is key.

Employee Benefits

Also referred to as fringe benefits or perks, employee benefits are offered in addition to salary and wages. Some employee benefits offered are sick and annual leave, maternity leave, retirement fund contributions, incentives and bonuses, childcare benefits, healthcare benefits, and many more. Offering such benefits show your workers that you value and care for them on a more personal level. This will likely make them more loyal to your company, thus retaining them. 

Good Manager-Employee Relationship

Keep the door open. Anyone who has ever worked for Gates Construction Company knows my door is open all the time. If you feel comfortable enough to walk in and talk, then our relationship will be so much stronger. Putting leadership development programs in place also helps to improve managers’ leadership skills, allowing them to better understand their team. A better relationship with management will make employees feel valued in the company and thus improve retention.

Personalized Employee Experience

We need to understand everyone is different. A company’s workforce is now more diverse than ever – employees are from several different generations with varying backgrounds and work experience. Therefore, a generic strategy to improve employee experience is no longer feasible. Although we value the ways in which Masonry Firms worked in the past, today’s methods of project management and estimating are very different. If workers are engaged in the early stages of their employment, they are encouraged to stay longer. Consequently, the longer they stay, the more engaged they become.

Summary

I have been with Gates Construction Company for (9) years, as of August 1, 2022. Over the years, new ideas which will improve our company have always been received with open arms. I personally believe, when we have someone willing to bring a new process in which will make us better, we should invest and give of ourselves as much as possible. We want to make sure our “Valued Employees” stay with Gates Construction Company. We are only as good as the “Team” we keep and continue to build as we move forward in this everchanging industry.

The Cornerstone of Success: Safety and Documentation in Masonry
April 2025

The masonry industry plays a vital role in constructing our homes, businesses, and infrastructure. Yet, beneath the enduring beauty of brick and stone lies a complex and often hazardous work environment. Ensuring the safety of workers and maintaining docu

How It's Made: Natural Stone Veneer
April 2025

Natural stone veneer is a durable, versatile, and aesthetically pleasing building material that has been used for centuries. It adds timeless beauty to masonry projects while offering structural integrity and resilience. But how does natural stone veneer

Vibing Masonry #5 - The Evolution of Concrete Masonry Units: From Ancient Foundations to Modern Innovations
April 2025

Early Development: The Genesis of Concrete Blocks (early Rome to 1900s) The history of concrete masonry units (CMUs) or concrete blocks begins with humanity’s earliest binding materials, notably the Romans’ remarkable concrete. Around AD 125, structures l

MASONRY STRONG Podcast, Episode 18 Recap: Jeff Tew, Westlake Royal Stone Solutions
April 2025

On this episode of the MASONRY STRONG Podcast, Jeff Tew joins the show, along with MCAA President Jeff Buczkiewicz, to talk about where his passion for this industry started and what it's been like working on the Supplier side of the industry. An Excitin