Masonry Magazine December 2005 Page. 39

Words: Doyal Shoun, Mark McKinney, Alan White
Masonry Magazine December 2005 Page. 39

Masonry Magazine December 2005 Page. 39


No one would argue that good project managers and construction companies value leadership.



Better yet, insert the comments that you have heard on your own jobs! Get the bigger picture? While we shake our heads in disbelief about the way big companies operate, we sometimes forget about issues in our own company. We also send mixed messages when we assure our customers on Monday that we are the best contractor around to handle their project, and on Tuesday we give them serious reason to doubt our credibility, not by something that a competitor has said, but by what we-someone in our own company-said.

All right, team. Remember this the next time you get put into the game: it's the little things that often matter most. Winning is about executing well. Most of your players know how, technically, to do their jobs. (If they don't, then you have bigger problems than what this column can help!) But assuming that your people are good, that's probably only 25% of what you need, because all of your competitors also have good people. For you to set yourself above the competition, you have to teach your people about acting professionally and doing the little things.

As a Full Contact PM, it's up to you to teach this to your foremen and superintendents. This is a top-down thing, and it goes like this: Our company is a top-notch outfit. We know what we're doing, and we're good at it. We've been doing this kind of work forever. Our people are



COACH GARY'S PLAYBOOK:
How much do you know about the business side of project management? Do you recognize changes to your scope of work and get paid for them? Do you really know how to write an RFI where your company wins? Go to www.fullcontactPM.com and look for the link to these and other free resources
The Voice of the Mason Contractor



experienced and are the best in the industry. We'll work hard for you, and we've got your back.
Put yourself into the shoes of your client. Would you rather hear positive comments like these or listen to the lame remarks on the job site about incompetent workers, equipment and training?



And if we can get this right in our little contracting companies, maybe the big companies can follow our examples. It's much better than us following their's!
Gary Micheloni is a project manager, author, consultant and speaker. He can be reached at coachgary@fullcontactPM.com.
Copyright © 2005, Gary Michelon and Full Contact Project



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CIRCLE 144 ON READER SERVICE CARD
December 2005
Masonry
37


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